As a member of Trusted Choice®, Complete Insurance is committed to its independent insurance agents. Trusted Choice® is the fast-growing national branding initiative created by the Independent Insurance Agents & Brokers of America (IIABA) and its company members. The Trusted Choice® brand is designed to educate consumers about independent insurance agencies and their commitment to the qualities people value from an insurance counselor – choice of companies, customization of policies, and advocacy.
Trusted Choice is a program subscribed to by a select group of independent insurance agents committed to delivering a higher level of service to you.
Trusted Choice agents and brokers subscribe to the following pledge of performance:
- Work with you to identify the insurance and financial services that are right for you, your family, or your business and consult with multiple companies to deliver those products.
- Guide you through the claims process for a prompt and fair resolution of your claim.
- Help you solve problems related to your coverage and account when needed.
- Explain the coverage and options available to you through their agency at your request.
- Return your phone calls and emails promptly and respond to your requests in a timely manner.
- Provide 24/7 services, including emergency phone numbers, Internet account access, email and call center services.
- Commit their staff to continuing education so they are more knowledgeable.
- Treat you with respect and courtesy.
- Conduct business in an ethical manner.
